VyasNex Support

support.vyasnex.com

Support for VyasNex schools

Raise school operations issues, track current tickets, and find quick help for login, attendance, fees, exams, reports, communication, and transport.

Raise a Support Ticket Track Existing Ticket
Log the issue

Capture module, priority, and screenshots.

Track progress

Follow status and replies with the ticket ID.

Use help notes

Find quick fixes before opening a ticket.

Track a ticket

Use the ticket ID and the same email or mobile number used while raising it.

Self service

Help Articles

Still need help

Fees

Fee receipt troubleshooting

Review the fee assignment, invoice status, payment date, and receipt sequence. Attach the receipt number or screenshot when contacting support.

Attendance

Check why attendance is not visible

Confirm the academic year, class, section, date, and teacher permissions. If records were marked offline, sync the device before raising a support ticket.

Login

Reset a VyasNex login password

Ask the school admin to verify the user account, reset the password from Users, and confirm that the user signs in with the correct school-linked email or mobile number.

Support desk

Contact Support

Use the ticket form for traceable support. For urgent school-blocking issues, include module, screenshot, affected users, and exact time.

support@vyasnex.com

+91 90000 00000

Hours: Monday to Saturday, 9:30 AM to 6:30 PM IST